How it works
The GoBack medal works via low-consumption Bluetooth BLE technology. In particular, Bluetooth allows a dog to be identified at a distance, without having to approach it, and can also track a lost animal within a radius of up to 100 metres.
The dedicated GoBack BT medal app is available for Android and iOS smartphones. You can download it from either the Play Store or the App Store.
To get the most out of the application, consult the user manual. If you have any questions, please consult our FAQ, where you'll find answers to the most common questions. Otherwise, don't hesitate to get in touch with us directly.
Activating your new medal
After receiving your medal, you'll need to activate it and program it with information about your pet. You'll find all the information necessary to guide you through this programming in the manual, which you can access by clicking the button above.
Registration of your GoBack QR medal
If you are the holder of a GoBack QR medal, it is necessary to register it in our database so that your animal can be identified. Click on the button below to know how to proceed.
Can't find the information you need?
We'll be happy to help you by phone or email.
Phone: +33 6 25 41 12 86|Hours: Monday to Friday 11:00 - 12:00 / 14:00 - 17:00 (CET / CEST)